One Video Is Worth A Million Words

© 2011 New Edge Productions

Privacy Policy

We honor the privacy of our customers. Information, such as e-mail addresses, addresses, etc. will never be given or sold to anybody. Credit card processing is done with greatest care and security possible. After finalizing transactions, your credit card information is destroyed.

Order Cancellation Policy

Cancellations: All orders are automatically uploaded to our secure merchant processor which incurs fees. If you cancel your order BEFORE it has been shipped, you will be assessed a 10% cancellation fee before credit is issued. Sorry, we cannot accept cancellations if your order was already shipped. Orders which are refused at delivery will NOT be credited!

Fraudulent Chargeback Policy: If you place a chargeback with your credit card company (on purpose or by mistake) for an order that you placed and received, there will be a $75.00 research fee charged to your account upon reversal of the chargeback by our merchant provider to cover our investigative expenses to prove that you did make the purchase and that you did receive it. NO EXCEPTIONS! - If you do not remember making the purchase - call the number on your statement next to the charge BEFORE calling your bank!

Fraudulent Charges - Stolen Credit Card Purchases: We log IP strings on all orders - any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through your local jurisdiction for prosecution to the fullest extent of the law!

Please do not place an order using someone elses' credit card - even if you have their permission. Name of person ordered and name on credit card must be the same!